# Intelligence page URL: /docs/cloud/dashboard/intelligence Read the topics, tasks, questions, signals, and judged outcomes from Assistant Cloud analysis. > For AI agents: a documentation index is available at [llms.txt](/llms.txt). Use `.md` for canonical markdown pages; `.mdx` is kept as a backwards-compatible alias on supported URL paths. Intelligence turns analysed conversations into a view of what people ask for and where the assistant falls short. It is a reading page: choose the range, inspect the evidence, then follow any figure into the matching [Threads](/docs/cloud/dashboard/threads) list. Configure the worker, provider, and classifier rules in [Intelligence settings](/docs/cloud/intelligence). ## What the page answers The page opens on the last 28 days. Its header identifies the conversations covered by that range and the most recent analysis run, so compare a figure only with the coverage shown beside it. The date range stays with every drilldown. ![Intelligence dashboard page on the demo project](/_next/static/immutable/media/intelligence.3t1_hjvfs1g8d.webp) ### The six tiles | Tile | What it counts | | -------------- | ------------------------------------------------------------------------------------------------------------------------------ | | **Analysed** | Conversations the analysis passes processed in the selected range, junk included. | | **Junk** | The share of the conversations the pass scanned that it stored as junk and left out of model classification, with their count. | | **No reply** | Named conversations with no assistant messages. | | **Loops** | Named conversations with an exact repeat or a rephrased turn. | | **Unanswered** | Conversations with an unanswered question. | | **Resolved** | Conversations whose analysis records a resolved outcome. | **Conversations by topic** puts the analysed conversation count into the selected date buckets by topic. **Signals** puts the no reply, loop, unanswered, sentiment, resolution, and depth readings into those buckets, so a change can be located before opening the rows behind it. ### Reading the Topics pivot The **Topics** table is the compact comparison of the named conversation groups. Open a topic to read that topic over the active range. | Column | Reading | | -------------------- | -------------------------------------------------------------------- | | **Threads** | The conversations assigned to the topic. | | **Share** | The share reading for the topic. | | **Trend** | The topic's trend reading, when the table has one. | | **No reply** | Named conversations in the topic with no assistant messages. | | **Loops** | Conversations in the topic with an exact repeat or a rephrased turn. | | **Unanswered** | Conversations in the topic with an unanswered question. | | **Depth** | The mean number of user messages in the topic's conversations. | | **Users** | The Users reading for the topic. | | **Resolved** | The Resolved reading for the topic. | | **Thumbs down rate** | Opens Threads with `topic` set and `feedback=negative`. | A rate that stands out from the page's own mean is shown in its outcome's color. A blank Trend cell has no trend reading. ### Tasks, questions, and judged outcomes **Tasks** groups repeated requests. Its consistency reading is **Consistent**, **Mixed**, or **Inconsistent**. Open a task to inspect it in the current range. The **Tasks** table carries a **Thumbs down rate** that opens Threads with `task` set and `feedback=negative`. **View all** on Topics opens `/intelligence/topics`, and **View all** on Tasks opens `/intelligence/tasks`. **Unanswered questions** lists the questions identified by the classifier, with the selected range still in effect. **Sentiment by topic** compares the topic groups, while the judged mix below it separates **Sentiment**, **Resolution**, and **Languages**. Sentiment is positive, neutral, or negative. Resolution separates resolved and unresolved conversations. Languages is the language mix reported by analysis. **Evaluator verdicts** shows the evaluator results alongside the analysis. With no evaluator rules, it reads **No evaluators yet** and offers **Configure evaluators**. A configured rule with no results reads **No verdicts yet**. ## Follow a figure to the conversations Every Intelligence figure is a route into Threads. The link keeps the page's date range and adds the matching filter. | Figure or detail | Threads filter | | ----------------------------------- | ------------------------------------------------------- | | Topic or topic page | `topic` | | Task or task page | `task` | | Unanswered question | `question` | | Junk | `junk` | | Sentiment | `sentiment` | | Resolution | `resolved` | | Language | `language` | | No reply | `signal=no_reply` | | Loops | `signal=loop` | | Thumbs down rate in Topics or Tasks | The matching `topic` or `task`, and `feedback=negative` | Threads can combine these with the other filters in its bar. In particular, **Ended on the user's message** is the separate `unanswered` filter; it is not the same reading as the analysis's unanswered question signal. ## Detail pages and runs Opening a topic uses the active date range to show that topic's reading and its related Threads. Opening a task does the same for the task, its consistency and its skill. Open a thread from a topic or task's conversation table and **Previous** and **Next** stay within that table's range, filters and sort. **Back to topic** or **Back to task** returns to the same table and page. ### What went wrong **What went wrong** lists the comments end users left on a thumbs down and the notes reviewers left on reviews marked **Needs work**. ### Skill The analysis drafts a skill name, a one sentence description of when to use it and instructions by reading the conversations and those complaints. A person can edit the draft and press **Publish**. No LLM provider or assistant is needed to publish. **Update** saves later edits. **Unpublish** withdraws the published skill. A newer draft never replaces published text. The page offers **Load draft** instead. A backend reads published skills through [`GET /v1/projects/skills`](/docs/cloud/api/project#list-project-skills). **Create assistant** remains a secondary action. ![Task detail page on the demo project](/_next/static/immutable/media/task.2q04qoivpj-rv.webp) ![Intelligence topic dashboard page on the demo project](/_next/static/immutable/media/topic.0p7mk_wee0o7q.webp) **Analysis runs** is the ledger for the work behind the page. The summary retains the latest 3 runs and their aggregate run count, failed count, cost, and tokens. **All runs** opens the runs page, which paginates the analysis-run ledger 50 records at a time. A run row records the day, scanned conversations, junk count, model, and either its cost or status. The settings page's **Run now** and **Re-analyse last 28 days** controls queue this work; the worker passes every hour and takes queued requests first. ## When the page has no answer yet Intelligence is available on paid plans. Without it, the page reads: **Intelligence requires a paid plan. Upgrade on the Billing page to unlock topic analysis for this project.** Before the first completed analysis, the page reads: **No analysis yet. The analysis runs every hour on the provider chosen in Settings; its topics, tasks and signals appear here after the first run.** ## Troubleshooting | What you see | Why | What to do | | ---------------------------- | ---------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | A topic is missing | The conversation may be classified as junk, or the configured topic ceiling folded new conversations into Other. | Check the conversation in Threads with the Junk filter, then review the classifier settings. | | A topic has no trend | The table has no Trend reading for that topic. | Compare the topic after later analysis runs. | | Evaluator verdicts are empty | The project has no evaluator rules, or a configured rule has no verdicts in the last 28 days. | With **No evaluators yet**, select **Configure evaluators** to add a rule. A rule that reads **No verdicts yet** is judged only on the new conversations it samples: check in **Settings › Evaluators** that it is enabled and that its sampling rate lets conversations through, then wait for new conversations. |